AI in supply chain: Revenova TMS transforms logistics with next generation automation

Bannockburn, Ill. — Revenova and Salesforce are revolutionizing logistics with cutting-edge artificial intelligence (AI) technologies, redefining what’s possible in transportation management and supply chain efficiency. Artimus, the latest AI agent enhancement to Revenova’s Transportation Management System (TMS), paired with Salesforce’s Agentforce platform, deliver powerful AI-driven tools to help brokers, carriers, and shippers work smarter, faster, and more efficiently.

Revenova TMS Winter ’25: AI-Powered Productivity

Revenova TMS (Winter ’25) now features a suite of AI-powered tools that boost productivity and personalization through advanced natural language processing (NLP), machine learning, generative AI, and predictive AI. At the heart of this innovation is Artimus, Revenova’s embedded AI agent designed to combine AI with TMS workflows and data to automate common operational tasks. Artimus is already driving significant productivity gains in two key areas:

• Freight Quoting: Artimus uses natural language prompts to read inbound emails or free-form text entered by users, then creates loads, generates quotes, and can automatically email those quotes to customers.
• Capturing Truck Capacity: Artimus reads inbound emails or user-entered text to create truck postings, streamlining the capacity management process for carrier sales teams.

The Revenova AI Console empowers admins to manage confidence thresholds for record creation and workflow automation. The confidence thresholds allow Artimus to create loads and post capacity but with human oversight for error handling if necessary. Additionally, admins can train Artimus to their own business specs, making it smarter and more effective over time.

Agentforce and Einstein AI: Driving Smarter Logistics

Salesforce’s Agentforce and Einstein AI platforms complement Revenova TMS by enabling businesses to build and deploy customized AI agents and predictive models. These tools deliver trusted, extensible AI grounded in the Salesforce ecosystem, empowering users to:

• Leverage customer data to create predictive and generative AI experiences that meet specific business needs.
• Bring conversational AI to workflows, users, and departments with complete visibility of the customer experience.
• Enable service reps, agents, and marketers to solve issues faster and deliver personalized customer experiences safely.

With Agentforce and Einstein AI, logistics professionals can automate tasks, predict outcomes, and optimize workflows—all while maintaining secure, impactful customer interactions.

Redefining Logistics Tech with AI

The native connection between Artimus and Agentforce delivers a comprehensive solution for logistics professionals, offering the best TMS technology combined with cutting-edge AI in supply chain management. Key benefits include:

• Enhanced Operational Efficiency: Automate repetitive tasks to save time and resources.
• Predictive Insights: Optimize freight quoting, route planning, and load management using AI-powered predictions.
• Scalability: Adapt quickly to market demands with customizable AI solutions.
• Personalized Customer Experiences: Free up time to focus on relationship-building and strategic growth.

“AI is transforming the supply chain industry in unprecedented ways,” said Dave Craigmile, Chief Technology Officer at Revenova. “With the combination of Artimus and Salesforce’s Agentforce, we’re delivering the best TMS and logistics tech to empower professionals to work smarter and provide exceptional value to their customers.”

A New Era of AI in Supply Chain

Revenova’s latest innovations reflect a commitment to staying at the forefront of logistics tech. By leveraging AI technologies like Artimus and Salesforce’s Agentforce, brokers, carriers, and shippers can unlock new levels of productivity, efficiency, and personalization.

To learn more about Revenova TMS and how Artimus and Agentforce work together inside the transportation management system, Request a Demo. Follow Revenova on LinkedIn, YouTube, and X for the latest updates and news about Revenova TMS, the original CRM-powered Transportation Management System.